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Shop from the Comfort of your Home as Carrefour Launches Webstore in Qatar

Press release
Dec 10 2019

Partnership with Qatar Post will ensure seamless online experiences for customers

Doha, Qatar, 10 December 2019: Customers in Qatar can now shop for their favourite products from the comfort of their homes, as Carrefour has announced the launch of its webstore. Powered by Qatar Post, residents living in Doha, Al Rayyan, Al Daayen or Umm Salal can place their orders online, and receive them the next day, with more than 100 neighbourhoods covered by the delivery service.
Faleh Mohamed Al Naemi, Chairman and Managing Director of Qatar Post said: “Our mission is to redefine convenience by becoming a customer centric, digitally enabled company. We continuously challenge ourselves to find even more ways to add value to our customer by offering ever-increasing number of delivery points– when and where people need them the most. With this latest initiative with Carrefour, Qatar Post now makes ordering and getting delivery in about a day a reality for customers.”
Laurent Hausknecht, Country Head of Carrefour in Qatar said “We’re constantly striving to deliver seamless shopping experiences, and today, we’re extending that commitment to include the online world as well. Our webstore will allow us to adapt to changing consumer preferences by offering the same choice, quality and value that they’ve come to expect from our physical stores, right at their fingertips. We look forward to fulfilling incoming orders and creating great moments for everyone everyday.”
The online store can be accessed at: www.CarrefourQatar.com, where customers will find a wide selection of more than 12,000 products including fresh food, personal care items, household goods in addition to electronics and appliances. Prices are similar to those found in stores, with exclusive promotions offered during special occasions. Delivery is also free-of-charge on orders above QAR 250. All items are delivered in reusable bags, in line with Carrefour’s ongoing commitment to curb the prevalence of single-use-plastic.
The webstore is the latest addition to Carrefour’s omni-channel services, such as the popular Valet Trolley home delivery service, which allows customers to purchase groceries from stores located in Villaggio Mall or City Center Doha and have their groceries delivered to their homes the same day. Furthermore, customers who wish to receive basic supplies within one hour can opt for Carrefour Now, available through theTalabat application.
As Carrefour continues to undergo its digital transformation in Qatar, more services are expected to come online in 2020.


Carrefour raises QAR 350K for Education Above All Foundation during Ramadan

Press release
Jun 9 2020

The donation to support ‘Together’ programme, aims to provide quality education and learning prioritized for children and youth living in Qatar

Doha, Qatar, 9 June 2020: This Ramadan, Carrefour Qatar has donated QAR350K to the Education Above All (EAA) foundation to provide underprivileged families with greater access to education. Through a series of initiatives throughout the holy month, Carrefour has leveraged its vast reach to help strengthen the communities it serves through (EAA) Foundation’s "Together" programme.
During the first week of the Holy month, Carrefour joined forces with its customers, matching each donation. In mid-Ramadan, Carrefour partnered with Unilever as the company donated 1 QAR to EAA, each time a customer bought a Knorr or Hellman’s mayonnaise from Carrefour. During Eid, Carrefour committed to donating 1 QAR each time a customer scanned their MyClub barcode at check-out, resulting in a total donation of QAR 54K.
The series of on-going donation initiatives encouraged customers to continue donating throughout the month, with proceeds seeing a significant increase during Eid Al-Fitr. This Ramadan marks one year of collaboration between Carrefour and EAA, resulting in total donations of 4M QAR over the course of one year.
Laurent Hausknecht, Country Manager at Carrefour Qatar, said, “Carrefour is highly committed to bringing hope to the youth by giving them access to quality education. We are strong supporters of education and believe it is a main pillar to develop the community. Our strong partnership with Education Above All is testament to this commitment. By joining forces, we are able to go the extra mile to provide all-important support to those that need it most, equipping the youth with the necessary resources to lead full, independent lives. In addition to our charity partners, we thank the hard work of our employees and customers for their generous donations, especially during this particular time of the year.”
Moza Al Mansouri, Fundraising and Partnerships Specialist of Education Above All (EAA) Foundation, said, "Education Above all Foundation is proud to work alongside partners, like Carrefour Qatar. This donation will contribute to our mission that aims to quality education and learning prioritized for children and youth living in Qatar. We are committed to protecting every child’s right to an education, now more than ever. Together, we are trying our best to ensure that there is no interruption to learning regardless of any new obstacles caused by the current situation. No matter what the challenge, EAA stands by its mission to continue empowering the children and youth through education".


Ministry of Municipality and Environment and Carrefour Encourage Sustainable Shopping Habits

Press release
Jul 8 2020

  1. To mark International Plastic Bag Free Day, single-use plastic bags were removed from all Carrefour Qatar stores for three consecutive days
  2. Each customer received a free reusable bag at the store entrance.
  3. The initiative falls in line with Qatar National Vision 2030 and the wider efforts of the Ministry.

Doha, Qatar, 8 July 2020: Supporting the cause of International Plastic Bag Free Day, the Ministry of Municipality and Environment (MME) partnered with Carrefour to remove all single-use plastic bags from its cash counters for three consecutive days. To encourage more sustainable, long-term shopping habits, Carrefour provided each in-store customer with a free reusable bag, alongside ten reward points for MyClub members.
Running from 3 to 5 July, the green initiative aimed to fight plastic bag pollution and contribute to a more sustainable environment, in line with Qatar National Vision 2030 and the efforts of the MME. Noof BaKhamis, Head of Awareness at the Ministry of Municipality and Environment in Qatar, said: “This marks the second year that we celebrate International Plastic Bag Free Day. In doing so, we hope to continue raising awareness of the long-term damage that single-use plastic consumption has on the environment and encouraging customers to shop with reusable bags. This year, in spite of the disruptions brought about by the COVID-19 pandemic, we ran this initiative for three consecutive days, encouraging customers to reduce their plastic footprint by cutting down their consumption of single-use plastics.
We would like to commend Carrefour for their ongoing sustainability efforts and community-mindedness. The brand continues to demonstrate its commitment to the people it serves by creating a successful campaign geared towards the development of a greener, cleaner and more sustainable world”.
Laurent Hausknecht, Country Manager of Carrefour Qatar commented: “Sustainability is at the heart of everything we do. We have a number of activities in place to change habits toward single-use plastic bags, such as creating quicker green cash counters in all our hypermarkets for those who bring reusable bags.
Through our celebration of International Plastic Bag Free Day, we're highlighting our commitment to tackling plastic pollution, having removed all single use plastic bags from our store for three days. We thank the Ministry for its endorsement of this important cause and hope that together, we’ve inspired customers to continue contributing to a greener, safer, and healthier world.” Carrefour has saved over four million single-use plastic bags in the first six months of the year, which is equivalent to a reduction of 7 Tonnes in carbon emissions. Today, Carrefour is a leading regional retailer that is pioneering sustainable initiatives that contribute to a greener environment. The brand continues to plan new initiatives designed to protect the environment and encourage communities to play their part in creating a greener, cleaner world by reducing their reliance on single-use plastic bags.


Carrefour Qatar Brings Extra Convenience In-Store With Self-Checkout Counters

Press release
Jul 25 2020

Customers will save time and enjoy shorter queues with the option to scan their own shopping at check-out.

Doha, Qatar, July 25 2020: Carrefour Qatar has launched its self-checkout counters at its hypermarkets in City Center, Villaggio, and Landmark to speed up the shopping experience for customers. Available to those with small baskets of up to 10 items, customers can now personally scan their products and complete their cashless transaction with a credit or debit card.
Up to six self-checkout counters are now available at each of the three locations, considerably reducing queue lengths and customer waiting times. The launch of the new service underlines Carrefour’s commitment to offering a convenient shopping experience by bringing extra efficiency to the retail journey. The service also demonstrates Carrefour’s dedication to providing customers with more freedom of choice when shopping, by offering alternative payment options and check-out processes.
Laurent Hausknecht, Country Manager of Carrefour Qatar, said, “The new self-checkout counters are part of our ongoing commitment to creating a seamless shopping experience for our customers. As a brand that constantly seeks to deliver unbeatable value, we take great pride in respecting and meeting the aspirations of each one of our customers.
We hope to provide personalized but equally satisfying experiences for all our customers, and are confident our new self-checkout counters will increase the speed and improve the quality of both the retail experience and customer journey we offer.”
The self-checkout counter is the latest addition to Carrefour’s services and is part of a series of innovations due to be gradually rolled out throughout the year. It follows the introduction of offerings such as the Valet Trolley home delivery service, which enables customers to purchase groceries from the store and have them delivered straight to their doorsteps on the same day.