Question 1

The Launch of "Carrefour Friday" Week  - Nov 25 2020

Accepted Answer

Carrefour Friday — a Week-Long Shopping Extravaganza Offering Customers Unbeatable Value

Doha, Qatar November 25, 2020: Carrefour Qatar has launched “Carrefour Friday” — a week-long shopping extravaganza starting 25 November, which is offering customers unbeatable prices on the most sought-after items on 2020 holiday wish lists. As the only retailer offering an entire week worth of saving opportunities, Carrefour underlines its commitment to offering exceptional value for all customers through shopping experiences.

Running until 1 December, Carrefour Friday gives customers the opportunity to purchase a range of quality items and products at discounted prices through unbeatable promotions. These include discounts up to 50%, and a one-day super sale across all categories, including groceries, electronics, home appliances, and TV, both, online and in-store. In addition, on Friday 27, exclusive offers on electronics will be available online.

The customer can benefit from the online delivery service to get their preferred goods within one hour, same day, or the next day, according to customers’ choice.

Customers can begin availing of Carrefour Friday offers online at carrefourqatar.com or visit any of the stores across Qatar.

Carrefour expects to see large numbers of customers snapping up deals across multiple categories including:

Kitchen products: It’s no secret that many have spent their recent time indoors transforming into budding bakers and chefs. Traditionally, within the top ten sales categories, baking and cooking appliances are expected to see strong sales as customers pursue new culinary hobbies at home and choose to stay in and eat, rather than visit restaurants.

Work from Home (WFH) essentials: With sales of micro-computers increasing from 10 percent to 16 percent this year, coupled with an increase in sales of phone accessories, it is clear that customers are seeking on-screen entertainment and technological efficiency as work from home and remote learning become widespread. Carrefour predicts these will only increase during Carrefour Friday sales, with items such as tablets and other electronics high in demand as professionals look for flexible options to stay connected.

Fitness equipment: Personal wellbeing has become a bigger priority for many, and the brand predicts that many customers will spend on fitness equipment, including bicycles, to help them stay fit and healthy at home or outdoors. In fact, recent Carrefour data showed a spike in online search queries by 5 percent for treadmills and yoga mats as customers look to work on their cardio and find more moments of Zen.

Alongside these predicted top-sellers, Carrefour estimates continued strong demand for last year’s leading products such as laptops, toys and games, and beauty and personal care products. In contrast, items likely to fall in popularity this year due to ongoing social distancing measures include party dresses, eveningwear, and travel-related items such as suitcases or portable chargers.

Guided by the above insights, the Carrefour Friday sale is bigger than usual and is primarily taking place through e-commerce channels. This comes as the brand continues to digitize and provide more tech-driven experiences for customers.

Shoppers can maximize savings and enjoy MyClub points when they shop online. Meanwhile, Carrefour’s online delivery options offer customers convenience and flexibility to either receive their orders at the soonest delivery slot.

Shop at carrefourqatar.com, and enjoy Carrefour Friday offers.

Question 2

The Raises of 5M QAR for Education Above All Foundation’s  - Oct 17 2020

Accepted Answer

Carrefour Raises 5M QAR for Education Above All Foundation’s “Together” Project

17th October 2020, Doha, Qatar: In a monumental milestone, Carrefour Qatar has raised 5m QAR through its fundraising efforts since the last 15 months, which were donated to the Education Above All Foundation’s “Together” project to support vulnerable children and learners and help them access quality education in Qatar.

The Together project has impacted the lives of more than 2000 students through their enrollment in schools, including the support of school operational expenses to promote continuous access and equal opportunities for all children and adolescents, for both boys and girls, in Qatar.

Together project at EAA, in collaboration with the Ministry of Education and Higher Education, works to enable all children in Qatar to have equitable access to education in order to unlock their potential to be productive, responsible, and contributing residents who transform their local communities and contribute to the country’s economic prosperity. Together is the only project in Qatar that:
• Works as a bridge between state ministries and affected communities in Qatar to provide access to education for children facing barriers, which keep them from attending school.
• Removes barriers to education by facilitating the establishment of alternative education institutes and programs, in collaboration and coordination with local ministries and NGOs.

Education – A Right for All Children in Qatar:
Together, since its inception in 2017, has successfully and continuously expanded its reach to assist marginalized children and their families by providing continuous access to education for children in Qatar. Through enrolment at the EAA-established Assalam Schools, and referral mechanisms with other charity organizations Together has addressed the barriers to education and ensured educational access for over 2044 children.

Carrefour has joined hands with Education Above All Foundation since 2019 to support EAA’s vision of providing children access to education. Through its fundraising campaign, Carrefour has collected and provided donations of QAR 5 Million for the Together Project. The contribution has gone a long way in impacting the lives of the children through enrolment in Assalam Schools who could otherwise have remained out of school. The funds have been utilized to:

• Support the operating expenses of First Assalam School catering to 467 students
• Ensure continuous access to education for students in 8 community schools across Doha

Laurent Hausknecht, Country Head of Carrefour Qatar, said, “Our partnership with Education Above All Foundation reflects our commitment to helping children access quality education as we are deeply convinced that education is key to a healthy and sustainable society. We would like to thank our cashiers and all our customers for their generous donations, since the launch of this initiative in our stores in May 2019.”

Mubarak Al-Thani, Communication Manager at EAA, said: "Education Above all Foundation looks forward to continuing to work alongside Carrefour Qatar. We collaboratively strive to provide our children with equitable access to quality education through financial support, capacity building, and facilitating the establishment of alternative education pathways. Assalam Schools, established in 2019 under the Together project, aims to mitigate barriers such as financial, language and educational gap, faced by children to access education in Qatar ".

For more information on Carrefour Qatar, please follow Carrefour on Facebook, Instagram, and Twitter.

Question 3

Helping Vulnerable Students Go Back to School - Sep 15 2020

Accepted Answer

Carrefour Qatar Raises Funds to Help Vulnerable Students Go Back to School

• Carrefour partners with Education Above All Foundation to raise funds for vulnerable students
• Customers can donate to their local Carrefour, with Carrefour Qatar doubling customer donations
• Fundraising initiative follows two-week back-to-school donation campaign

Doha, Qatar - 15 September 2020: Carrefour Qatar has launched a special fundraising campaign to mark “International Day to Protect Education from Attack” to support vulnerable children and learners all over the world.
Initiated by Her Highness Sheikha Moza bint Nasser, Chairperson of EAA and UN Sustainable Development Goals Advocate, and adopted by the United Nations, International Day to Protect Education from Attack was established earlier this year and will be observed annually on 9 September to call attention to the challenges facing over 75 million 3-to-18-year-olds living in 35 crisis-affected countries, and their lack of educational support. To help raise more awareness of these issues Carrefour Qatar’s fundraising campaign will raise important funds, which will be donated to the Education Above All (EAA) Foundation’s #UniteToProtect campaign.
Customers in Qatar were given the opportunity to donate to the campaign whenever they visited any one of Carrefour’s stores across the country. Carrefour doubled the amount donated by customers on 9 September - International Day to Protect Education from Attack – contributing to the EAA’s developmental efforts for the protection of education.
The launch of this fundraising initiative follows a two-week back-to-school campaign, in which Carrefour Qatar donated 2 QAR to the EAA Foundation every time a customer scanned their MyClub barcode in the process of purchasing stationery, school bags or computers.
Laurent Hausknecht, Country Head of Carrefour Qatar, said: “We have committed to helping to transform the lives of vulnerable and at-risk children by offering them access to quality education. As members of the community, we each have a role to play to protect the future of learners and their education. We aim to build on this initiative so that, together, we can create great moments for children in dear need of support.”.

Question 4

The launches of Scan&Go Mobile - Aug 31 2020

Accepted Answer

Doha, Qatar, August 31, 2020: Carrefour Qatar has launched Scan&Go Mobile — a first-of-its-kind mobile service in the region. The feature provides customers full autonomy, enabling them to scan and bag purchases as they journey around Carrefour stores using their smartphones. It is one of many innovations developed by Carrefour to help customers shop with ease.

Scan&Go Mobile underlines Carrefour’s ongoing commitment to creating seamless shopping experiences for all its customers, with the new feature allowing customers to skip the inconvenience of long queues. Moreover, it enables a truly contactless shopping journey as customers not only use their smartphones but are also encouraged to utilize their reusable bags to bag as they shop.

Using the Carrefour Qatar mobile app, customers can scan the barcode of each product they would like to purchase as they shop, before making their way to a dedicated Scan&Go checkout area to process their payment — via a debit or credit card — within minutes.

Set to raise customer service levels, Scan&Go Mobile is now available across all Carrefour hypermarkets and supermarkets in Qatar.

Laurent Hausknecht, Country Manager of Carrefour Qatar, said “At Carrefour, we take great pride in offering the most convenient and integrated shopping experiences possible. We understand that today, more so than ever, customers really do place a premium on convenience and quality customer service. Scan&Go Mobile enables us to provide that, empowering customers with more autonomy and control. Its use of cashless payments limits unnecessary contact with other customers and touchpoints, offering shoppers even more peace of mind.”

The introduction of the Scan&Go Mobile service to Qatar follows the July 2020 launch of Carrefour’s self-checkout counters. These counters have been set up in selected hypermarkets to allow customers with small shopping baskets stocked with up to 10 items to self-scan and process their purchases at check-out.

How to use Scan&Go:

• Download the Carrefour Qatar App on IOS or Android and register for MyClub.

• Open your App, and select the “Scan&Go” feature.

• Proceed to scan and bag items as you wish.

• The scanner’s intuitive touch-screen allows you to view all the items in your basket. Using the scanner, you can add or deduct items from your basket to monitor your total bill.

• When you’ve finished shopping, simply scan your QR code at the designated Scan&Go terminal, insert your card to make your payment and exit the store.

Question 5

Donation Initiative for Lebanon - Aug 23 2020

Accepted Answer

Carrefour Qatar Launches Donation Initiative in collaboration with Qatar Red Crescent to Support Humanitarian Efforts in Beirut

• Carrefour Qatar supports Qatar Red Crescent’s “Heart for Lebanon” drive
• Customers can make donations to victims of the Beirut disaster at any Carrefour store and on its website
• Carrefour is one of the first respondents to the crisis, providing on-ground aid and support through Carrefour Lebanon

Doha, Qatar, 23 August 2020 — Carrefour Qatar has responded to the catastrophic incident that rocked the Lebanese capital, Beirut, with the launch of a donation initiative to provide essential aid to those who need it.
From 23 to 29 August, Carrefour Qatar will donate 1 QAR to Qatar Red Crescent’s “Heart for Lebanon” campaign each time a customer buys a Carrefour labeled product.
Carrefour is also empowering the public to help those affected by the 4 August blast in Beirut. Customers will have the opportunity to make a donation to Qatar Red Crescent at any Carrefour store. Alternatively, customers can visit the Carrefour Qatar website to donate online.
Carrefour was one of the first respondents to offer help to the affected people of Beirut through Carrefour Lebanon, providing food and essential supplies to the NGOs supporting victims and participating in the mass cleaning of the city.
To donate via the Carrefour Qatar website, please visit www.carrefourqatar.com.

Question 6

The Launch of Self-Checkout Counters  - Jul 25 2020

Accepted Answer

Carrefour Qatar Brings Extra Convenience In-Store With Self-Checkout Counters

Doha, Qatar, July 25, 2020: Carrefour Qatar has launched its self-checkout counters at its hypermarkets in City Center, Villaggio, and Landmark to speed up the shopping experience for customers. Available to those with small baskets of up to 10 items, customers can now personally scan their products and complete their cashless transactions with a credit or debit card.
Up to six self-checkout counters are now available at each of the three locations, considerably reducing queue lengths and customer waiting times. The launch of the new service underlines Carrefour’s commitment to offering a convenient shopping experience by bringing extra efficiency to the retail journey. The service also demonstrates Carrefour’s dedication to providing customers with more freedom of choice when shopping, by offering alternative payment options and check-out processes.
Laurent Hausknecht, Country Manager of Carrefour Qatar, said, “The new self-checkout counters are part of our ongoing commitment to creating a seamless shopping experience for our customers. As a brand that constantly seeks to deliver unbeatable value, we take great pride in respecting and meeting the aspirations of each one of our customers.
We hope to provide personalized but equally satisfying experiences for all our customers, and are confident our new self-checkout counters will increase the speed and improve the quality of both the retail experience and customer journey we offer.”
The self-checkout counter is the latest addition to Carrefour’s services and is part of a series of innovations due to be gradually rolled out throughout the year. It follows the introduction of offerings such as the Valet Trolley home delivery service, which enables customers to purchase groceries from the store and have them delivered straight to their doorsteps on the same day.

Question 7

Sustainable Shopping Habits - Jul 8 2020

Accepted Answer

Ministry of Municipality and Environment and Carrefour Encourage Sustainable Shopping Habits

To mark International Plastic Bag Free Day, single-use plastic bags were removed from all Carrefour Qatar stores for three consecutive days
Each customer received a free reusable bag at the store entrance.
The initiative falls in line with Qatar National Vision 2030 and the wider efforts of the Ministry.

Doha, Qatar, 8 July 2020: Supporting the cause of International Plastic Bag Free Day, the Ministry of Municipality and Environment (MME) partnered with Carrefour to remove all single-use plastic bags from its cash counters for three consecutive days. To encourage more sustainable, long-term shopping habits, Carrefour provided each in-store customer with a free reusable bag, alongside ten reward points for MyClub members.
Running from 3 to 5 July, the green initiative aimed to fight plastic bag pollution and contribute to a more sustainable environment, in line with Qatar National Vision 2030 and the efforts of the MME. Noof BaKhamis, Head of Awareness at the Ministry of Municipality and Environment in Qatar, said: “This marks the second year that we celebrate International Plastic Bag Free Day. In doing so, we hope to continue raising awareness of the long-term damage that single-use plastic consumption has on the environment and encouraging customers to shop with reusable bags. This year, in spite of the disruptions, brought about by the COVID-19 pandemic, we ran this initiative for three consecutive days, encouraging customers to reduce their plastic footprint by cutting down their consumption of single-use plastics.
We would like to commend Carrefour for its ongoing sustainability efforts and community-mindedness. The brand continues to demonstrate its commitment to the people it serves by creating a successful campaign geared towards the development of a greener, cleaner, and more sustainable world”.
Laurent Hausknecht, Country Manager of Carrefour Qatar commented: “Sustainability is at the heart of everything we do. We have a number of activities in place to change habits toward single-use plastic bags, such as creating quicker green cash counters in all our hypermarkets for those who bring reusable bags.
Through our celebration of International Plastic Bag Free Day, we're highlighting our commitment to tackling plastic pollution, having removed all single-use plastic bags from our store for three days. We thank the Ministry for its endorsement of this important cause and hope that together, we’ve inspired customers to continue contributing to a greener, safer, and healthier world.” Carrefour has saved over four million single-use plastic bags in the first six months of the year, which is equivalent to a reduction of 7 Tonnes in carbon emissions. Today, Carrefour is a leading regional retailer that is pioneering sustainable initiatives that contribute to a greener environment. The brand continues to plan new initiatives designed to protect the environment and encourage communities to play their part in creating a greener, cleaner world by reducing their reliance on single-use plastic bags.

Question 8

Carrefour raises QAR 350K for EAA - Jun 9 2020

Accepted Answer

Carrefour raises QAR 350K for Education Above All Foundation during Ramadan

Doha, Qatar, 9 June 2020: This Ramadan, Carrefour Qatar has donated QAR350K to the Education Above All (EAA) foundation to provide underprivileged families with greater access to education. Through a series of initiatives throughout the holy month, Carrefour has leveraged its vast reach to help strengthen the communities it serves through the (EAA) Foundation’s "Together" program.
During the first week of the Holy month, Carrefour joined forces with its customers, matching each donation. In mid-Ramadan, Carrefour partnered with Unilever as the company donated 1 QAR to EAA, each time a customer bought a Knorr or Hellman’s mayonnaise from Carrefour. During Eid, Carrefour committed to donating 1 QAR each time a customer scanned their MyClub barcode at check-out, resulting in a total donation of QAR 54K.
The series of ongoing donation initiatives encouraged customers to continue donating throughout the month, with proceeds seeing a significant increase during Eid Al-Fitr. This Ramadan marks one year of collaboration between Carrefour and EAA, resulting in total donations of 4M QAR over the course of one year.
Laurent Hausknecht, Country Manager at Carrefour Qatar, said, “Carrefour is highly committed to bringing hope to the youth by giving them access to quality education. We are strong supporters of education and believe it is the main pillar to develop the community. Our strong partnership with Education Above All is a testament to this commitment. By joining forces, we are able to go the extra mile to provide all-important support to those that need it most, equipping the youth with the necessary resources to lead full, independent lives. In addition to our charity partners, we thank the hard work of our employees and customers for their generous donations, especially during this particular time of the year.”
Moza Al Mansouri, Fundraising and Partnerships Specialist of Education Above All (EAA) Foundation, said, "Education Above all Foundation is proud to work alongside partners, like Carrefour Qatar. This donation will contribute to our mission that aims to quality education and learning prioritized for children and youth living in Qatar. We are committed to protecting every child’s right to an education, now more than ever. Together, we are trying our best to ensure that there is no interruption to learning regardless of any new obstacles caused by the current situation. No matter what the challenge, EAA stands by its mission to continue empowering the children and youth through education".

Question 9

Carrefour Launches Webstore in Qatar - Dec 10 2019

Accepted Answer

Shop from the Comfort of your Home as Carrefour Launches Webstore in Qatar

Doha, Qatar, 10 December 2019: Customers in Qatar can now shop for their favorite products from the comfort of their homes, as Carrefour has announced the launch of its webstore. Powered by Qatar Post, residents living in Doha, Al Rayyan, Al Daayen, or Umm Salal can place their orders online, and receive them the next day, with more than 100 neighborhoods covered by the delivery service.
Faleh Mohamed Al Naemi, Chairman and Managing Director of Qatar Post said: “Our mission is to redefine convenience by becoming a customer-centric, digitally enabled company. We continuously challenge ourselves to find even more ways to add value to our customers by offering ever-increasing number of delivery points– when and where people need them the most. With this latest initiative with Carrefour, Qatar Post now makes ordering and getting delivery in about a day a reality for customers.”
Laurent Hausknecht, Country Head of Carrefour in Qatar said “We’re constantly striving to deliver seamless shopping experiences, and today, we’re extending that commitment to include the online world as well. Our webstore will allow us to adapt to changing consumer preferences by offering the same choice, quality, and value that they’ve come to expect from our physical stores, right at their fingertips. We look forward to fulfilling incoming orders and creating great moments for everyone everyday.”
The online store can be accessed at: www.CarrefourQatar.com, where customers will find a wide selection of more than 12,000 products including fresh food, personal care items, household goods in addition to electronics, and appliances. Prices are similar to those found in stores, with exclusive promotions offered during special occasions. Delivery is also free-of-charge on orders above QAR 250. All items are delivered in reusable bags, in line with Carrefour’s ongoing commitment to curb the prevalence of single-use plastic.
The webstore is the latest addition to Carrefour’s omnichannel services, such as the popular Valet Trolley home delivery service, which allows customers to purchase groceries from stores located in Villaggio Mall or City Center Doha and have their groceries delivered to their homes the same day. Furthermore, customers who wish to receive basic supplies within one hour can opt for Carrefour Now, available through the Talabat application.
As Carrefour continues to undergo its digital transformation in Qatar, more services are expected to come online in 2020.

Question 10

Opening of the new Carrefour store in Lagoona Mall - 15 Aug 2022

Accepted Answer

Carrefour Qatar Opens its Newest Store in Doha’s Lagoona Mall

Doha, Qatar, 15 August, 2022: Carrefour Qatar unveiled today its newest addition, the 10th store in its collection of successful retail hypermarkets and supermarkets in Qatar. The newest store is in Lagoona Mall, a well-appointed and dynamic shopping destination, situated between the iconic Zig Zag towers on Doha’s elegant waterfront.
In close proximity to Katara, Doha’s cultural district; The Pearl, Doha’s stylish residential and yachting development, Carrefour’s newest store is situated minutes away from Legtaifiya subway station, and is located on the ground floor of Lagoona Mall, and occupies the second largest space among more than 180 stores in the mall.
With a total shopping floor of more than 2700 square meters, the eagerly awaited Carrefour store represents a high degree of sustainability all the way from planning to execution. Examples include a full LED lighting system, energy-saving refrigerator doors and water reducer faucets, just to mention a few. In addition, the store features all modern comforts to give customers a pleasant shopping experience in good time with the Back-to-School season.
Laurent Hausknecht, Carrefour’s Regional Director said: “We welcome the newest Carrefour Qatar store. With an exceptionally dedicated team; a great location in a modern and rapidly growing area in Doha; excellent accessibility; and an enlarged product assortment, we are confident that the new store will become another story of success in our journey.”
The newest store in Qatar comes with a team of more than 100 colleagues, and will offer customers a wide range of quality merchandise, services, and speciality departments such as fresh foods, butchery and fishery.
With hundreds of parking spots and shopping carts, as well as wide aisles and vast product range, Carrefour Qatar newest store aims to provide the surrounding community with an elevated retail experience and incredible value. The latest Carrefour store is open from 8:00 am to 12:00 am, Saturday to Thursday, and on Fridays from 8:00 am to 11:00 am, and from 12:30 pm to 12:00 am.
In addition to its in-store shopping, Carrefour Qatar offers convenient shopping experiences such as self-checkout and home delivery through its AI-enabled e-commerce app. With two delivery options, an express delivery in less than 60 minutes, and a standard same-day delivery option, usually within a few hours from placing the order online.

Question 11

Carrefour Qatar Sponsors EAA’s First-Ever School Football Tournament ‘Goals4Good’

Accepted Answer

Carrefour Qatar Sponsors EAA’s First-Ever School Football Tournament ‘Goals4Good’

Doha, Qatar, 8 March 2023: Carrefour Qatar announced today its support and sponsorship of the first-ever school football tournament organized by the Education Above All Foundation (EAA). The event will take place on March 10, 2023, at Doha College campus, where 34 schools will compete at the ‘Goals4Good’ tournament consisting of a football and art competition to support selected EAA Foundation projects aiming to help the world’s most vulnerable and marginalized children.
Carrefour Qatar recognizes education as a critical cornerstone for societal progress. As such, sponsoring the school tournament presents an opportunity for Carrefour Qatar to showcase its unwavering commitment and close ties to the community. In addition, this sponsorship reinforces the strategic partnership between Carrefour Qatar and the EAA Foundation for three consecutive years, and embodies the true spirit of collaboration. Through this partnership over the last three years, Carrefour Qatar reached a significant milestone by collecting more than QAR10 million in donations for the benefit of the EAA Foundation’s Together program.
Laurent Hausknecht, Carrefour Regional Director, said: “We are delighted to take part and support this unique school football tournament and work closely with our strategic partner, the EAA Foundation. This tournament brings communities together, strengthens social ties, and celebrates football, a widely popular sport, and especially in Qatar with its historical success in hosting the most recent World Cup 2022.”
“In Carrefour Qatar, we see ourselves as an integral part of the social fabric, encourage and support our communities, and see sports as one of the best ways to realize this vision,” Hausknecht added.
The EAA’s first-ever football tournament for boys and girls will witness the participation of 34 public and private school teams in three different age categories. Each school team will play three matches to qualify to play in the semi-finals and conclude with a final match, to win the first-ever EAA’s Football Tournament 2023.

Question 12

Carrefour Qatar Champions Customers Through Big Investment  Into Ramadan 2023

Accepted Answer

• Discounts across a wide range of items will empower customer spending.
• Latest campaign extends until the end of Ramadan to ensure ongoing, affordable and convenient access to Ramadan essentials.
• Partnership with Education Above All (EAA) gives customers the opportunity to donate to the EAA’s ‘Together’ program.

Doha, Qatar, 15 March 2023: Carrefour Qatar announced today that it is championing its customers and offering a helping hand through the launch of its latest Ramadan campaign. The leading retailer is offering discounts on a wide range of items until the end of Ramadan, helping customers to come together, shop smarter and live better throughout the holy month and beyond.
Based on qualitative data studies and focus groups, Carrefour Qatar’s latest campaign has been co-created with customers at the forefront. The brand has committed to acting as a support system for the true champions of Ramadan; that is, the hosts preparing nutritious dishes for Iftar, the shoppers buying Ramadan essentials on a budget, the decorators making the home look special, and the volunteers giving back to the community.

Insights revealed that the leading shopping motivation during Ramadan in Qatar, is buying ingredients to prepare delicious iftars and desserts – followed by grooming products, home decorations, and gifts. In response, Carrefour Qatar has targeted its investment primarily on food and beverages, with discounts across a wide range of commodities.

Laurent Hausknecht, Carrefour Regional Director, said: “We are here to support our surrounding communities through the hard times as well as the best of times – whether that’s keeping our prices as low as possible amidst the rising cost of living, or helping families to celebrate Ramadan with those they love. Carrefour Qatar is dedicated to making it possible for customers to cherish each moment of the holy month. This will be achieved through our exceptional promotions, exciting activations and meaningful initiatives – taking the pressure off them so that they can connect with their families and give back to the wider community.”

With consumers tending to shop more and buy groceries in larger volumes than usual during Ramadan, Carrefour Qatar has announced exclusive online special offers on orders, as well as a competition to enter a draw for a chance to win a car. Extra stock during the month of Ramadan will accommodate uninterrupted supply flow, and online deliveries ensure that customers can have everything they need within convenient delivery times.

To encourage the spirit of giving this year, the brand is offering gift cards. Customers will be able to purchase gift cards of QAR50, QAR100 and QAR200 denominations. These Ramadan gift cards can either be brought home, or donated to those in need.

Question 13

Carrefour Qatar & Mastercard Join Hands to Offer Extra Value for their Online Customers in 2023

Accepted Answer

Doha, Qatar, 15 March 2023: Carrefour Qatar announced today that it has signed an agreement with Mastercard, a global technology company in the payments industry, to offer their customers an additional value online in 2023.
According to the agreement, online shoppers purchasing from Carrefour Qatar’s e-commerce platform, and paying for their purchases using Mastercard Platinum, World, or World Elite credit cards, will enjoy a 20% discount on their total bill at the checkout by using the code “MA20” in the promotional code box.
The offer applies to all online merchandise from Carrefour Qatar’s e-commerce platform until 30 November 2023. Shoppers who hold Mastercard can enjoy a maximum QAR60 discount per purchase once a month and will earn standard points from their respective loyalty programs towards their purchases.
This agreement builds on the long-term strategic partnership between Carrefour Qatar and Mastercard and reflects both companies’ commitment to providing unique value to their loyal customers through innovation.
Laurent Hausknecht, Carrefour Regional Director, said: “We are pleased to partner with a leading company with unique successes such as Mastercard, and to jointly offer this rewarding initiative to our customers, all with an aim to provide an easy and enjoyable online shopping experience on our award-winning e-commerce platform.”
Erdem Çakar, Country Manager, Qatar and Kuwait, Mastercard, commented: “We are delighted to partner with Carrefour as we aim to bring cardholders even more value in 2023. This initiative builds on our efforts to drive the country’s digital transformation agenda and meet the needs of its people as more consumers turn to the safety and convenience of online shopping experiences.”

Question 14

Carrefour Qatar Achieves Health and Safety Management System ISO Certification

Accepted Answer

Doha, Qatar, 12 April 2023: Carrefour Qatar announced today that it has achieved ISO 45001:2018 Certification for its international standards for Health & Safety management systems in the retail sector. The certification reflects Carrefour’s commitment to providing a safe, productive workplace for its employees and an elevated retail experience for its customers.
TUV NORD, one of the world’s leading third-party testing, inspection, and certification companies, awarded Carrefour Qatar the ISO Certification following a comprehensive audit. By attaining this certification, Carrefour Qatar will be able to further develop its retail hypermarkets' Health & Safety management system in line with the highest international standards.
Laurent Hausknecht, Carrefour Regional Director, said: “Attaining the ISO 45001:2018 Certification reflects our unwavering commitment to ensure the health and safety of our employees, customers, and partners. It is a testament to our dedication towards continuously improving our occupational health and safety management system in line with the highest international standards. Efficient and advanced retail hypermarkets management system will remain among our top priorities.”

TUV NORD spokesperson commented: “It is our pleasure to announce that Carrefour Qatar has achieved the ISO 45001:2018 Certification for occupational health and safety management system within Carrefour Qatar stores. Carrefour Qatar is one of the first companies to obtain this certificate in the retail sector in Qatar, which confirms their commitment to taking care of all their colleagues and providing them with an appropriate safe workplace environment that helps them to carry out their tasks in line with the highest occupational health and safety standards. We wish them continuous progress, advancement, and success.”

TUV NORD is an international leader in testing, inspection, and certification of ISO standards. In-depth audits demonstrate the soundness of health & safety management systems which is essential in the retail sector.

Question 15

Qatar CSR Summit 2023 Awards Carrefour Qatar  Best CSR Initiative in the Retail Sector Award

Accepted Answer

Doha, Qatar, 23 May 2023: Carrefour Qatar announced today that it has won the prestigious award of ‘Best CSR Initiative in the Retail Sector’ in Qatar, in a recognition by the Qatar CSR Summit 2023, which just concluded its conference and exhibition in the Qatari capital, Doha.
The Qatar CSR Summit 2023 is organized in cooperation with Qatar University, Qatar’s largest university, and held under the patronage of his Excellency Sheikh Mohammed bin Abdulrahman bin Jassim Al Thani, Qatari Prime Minister and Minister of Foreign Affairs. Her Excellency Maryam bint Ali bin Nasser Al Misnad, Qatari Minister of Social Development and Family inaugurated the Qatar CSR Summit 2023 and gave its opening speech.
Through this award, Carrefour Qatar is recognized for its community involvement success, and its strategic relationship with the Education Above All (EAA) Foundation, through which, Carrefour Qatar succeeded in collecting more than QAR10 million of donations from the public to empower children’s education in Qatar.
Commenting on the award, Laurent Hausknecht, Carrefour’s Regional Director said: “First, I would like to thank everyone who worked hard to make this happen. We feel very proud to win the coveted Qatar CSR Summit 2023 Award, and we are honoured to serve and support our community here in Qatar. Our strong community relations and presence in this unique event have facilitated meeting valuable potential partners from both the public and the private sectors, and with new successful relationships, we will certainly go further on our journey in CSR, covering community involvement, environmental protection, inclusion and sustainability.”

Question 16

Carrefour Qatar Collects 15 Million Qatari Riyals of Customers’ Donations for the Benefit of the Education Above All Foundation’s Together Project

Accepted Answer

Doha on 17 September, 2023 – Carrefour Qatar announced today that it has collected 15 million Qatari riyals of customers’ donations in four years since 2019, the largest milestone in its philanthropic history, for the benefit of the Education Above All (EAA) Foundation’s Together project.
This significant announcement follows four years of active cooperation between Carrefour Qatar and its largest social responsibility partner, the EAA Foundation, and serves as a testament to Carrefour Qatar’s unwavering commitment to society, its individuals and its families.
Commenting on the announcement, Laurent Hausknecht, Carrefour’s Regional Director, Gulf, stated: “Today, we celebrate our valued partnership with Education Above All for the fourth consecutive year, a partnership we truly value. At Carrefour Qatar, we strongly believe in the pivotal role of education for future generations, and remain committed to launching initiatives that drive positive impact towards the society, and within the communities in which we operate.”
“This milestone has a special meaning for us at Carrefour Qatar, because we believe that education is a great cause, and having greater availability and accessibility to quality education is a life changer for children, and it truly makes a direct positive impact in their future. Also, we really admire the work being done year after year by the Education Above All Foundation, and its ability to make a tangible difference in children’s lives, and we look forward to future projects together,” Hausknecht added.
On the 15 million Qatari riyals threshold, Education Above All’s Director of Partnerships, Parintaj Ankleshvria, stated: “Every riyal raised by Carrefour Qatar will go towards children’s education. This milestone shows that only by working together can we ensure that when it comes to education, no child is left behind. We are very grateful to have a partner like Carrefour Qatar, and we look forward to continuing to work together for years to come.”
Carrefour Qatar introduces innovative mechanisms to facilitate and encourage donations. With over 50 checkout stations distributed across its nine hyper and super stores throughout Doha, Carrefour Qatar ensures a seamless donation process, operating 365 days a year.

Question 17

Majid Al Futtaim’s Carrefour Qatar Campaign for the People of Gaza Raises More Than One Million Qatari Riyals

Accepted Answer

Doha, Qatar, 3 December, 2023 – Majid Al Futtaim which owns the exclusive rights to operate Carrefour in Qatar, announced the success of its long campaign from October 17, 2023 to November 17, 2023, in raising more than one million Qatari riyals for the people of Gaza, Palestine. The campaign was held in cooperation with the Education Above All Foundation (EAA), Carrefour Qatar’s main strategic partner in Corporate Social Responsibility (CSR).
During the campaign, customers donated 608,000 Qatari riyals, which Carrefour Qatar matched at the end of the campaign, effectively reaching a total of 1,216,000 Qatari riyals.
Laurent Hausknecht, Carrefour’s Regional Director, Gulf, stated: “At Carrefour, we extend our deepest appreciation to each and every customer who participated in this campaign reinforcing our belief in the power of collective action to create meaningful and lasting change. We are and will remain dedicated to our communities and stand in solidarity with the Palestinian people.”
The results are an extension to the larger campaign by Majid Al Futtaim, Our Hearts with Gaza, in which the company has donated a total of over $2 million. The donated money from customers and Carrefour Qatar will provide essential relief to Palestinian civilians in Gaza through the Education Above All Foundation’s Al Fakhoora educational project in Gaza, Palestine.

Question 18

Majid Al Futtaim Carrefour Qatar Successful Participation in the National Product Week

Accepted Answer

Doha, Qatar, 6 December, 2023 – Majid Al Futtaim which owns the exclusive rights to operate Carrefour in Qatar, announced the success of its participation in the National Product Week (November 29, 2023 to December 5, 2023), the annual initiative organized by the Ministry of Commerce and Industry with the support of Qatar Development Bank, aiming to promote national products and support Qatari producers, and raise public awareness of their great achievements across economic sectors.
It is noteworthy that the National Product Week was originally initiated with a set of long-term objectives that includes the promotion of national products and introducing them to shoppers through promotional campaigns; localizing of supply chains by introducing Qatari enterprises and highlighting their capabilities; contribution to the realization of the Qatar National Vision 2030 by promoting economic diversification; raising awareness of the importance of self-sufficiency and the community’s responsibility towards its achievement; creating new opportunities for SMEs in the local market; boosting the confidence of local enterprises in their offerings and opening up new horizons of excellence for them; supporting the Qatar’s efforts to strengthen the position of the private sector and its SMEs.
Laurent Hausknecht, Carrefour’s Regional Director, Gulf, expressed his happiness to participate in the National Product Week and stated: “We are honoured at Majid Al Futtaim Carrefour Qatar to participate in the National Product Week throughout our 9 stores across Qatar, and to support local products and producers.”

Question 19

Carrefour Qatar Sponsors EAA’s Second School Football Tournament ‘Goals4Good’

Accepted Answer

Doha, Qatar, 4 March 2024: Majid Al Futtaim Carrefour Qatar announced today its support and sponsorship of the second school football tournament organized by the Education Above All Foundation (EAA). The event took place on Friday, March 1, 2024, at Doha College campus, where more than 30 schools competed at the ‘Goals4Good’ tournament consisting of a football and art competition, to support selected EAA Foundation projects aiming to help the world’s most vulnerable and marginalized children.
Majid Al Futtaim Carrefour Qatar recognizes education as a critical cornerstone for societal progress. As such, sponsoring the school tournament presents an opportunity for Majid Al Futtaim Carrefour Qatar to showcase its unwavering commitment and close ties to the community.
In addition, this sponsorship reinforces the strategic partnership between Majid Al Futtaim Carrefour Qatar and the EAA Foundation for four consecutive years, and embodies the true spirit of collaboration. Through this partnership over the past four years, Majid Al Futtaim Carrefour Qatar reached a significant milestone by collecting more than QAR15 million in donations for the benefit of the EAA Foundation’s Together program.
The EAA’s second football tournament for boys and girls witnessed the participation of more than 30 public and private school teams in three different age groups. Each school team played three matches to qualify to play in the semi-finals and conclude with a final match, to win the second EAA’s Football Tournament 2024.

Question 20

Majid Al Futtaim Retail Extends Retail Graduate Programme to Empower Young Talent Across Eight Countries

Accepted Answer

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Majid Al Futtaim Retail Extends Retail Graduate Programme to Empower Young Talent Across Eight Countries

• For the second year in a row, Majid Al Futtaim Retail is rolling out the 18-month programme to welcome graduates from different universities across eight countries.
• Last year, the programme welcomed 71 candidates from six markets. This year, the programme will be expanded to invite more candidates across eight countries, with women constituting 50 per cent of the enrolled students.
• Following its success, the programme aims to nurture young talent and develop future leaders in the retail industry.
Doha, Qatar, 29 July 2024: Majid Al Futtaim Retail, which owns the exclusive rights to operate Carrefour in Qatar, has officially launched the second edition of its Retail Graduate Programme, welcoming applications until August 2024 with the expectation to onboard candidates in October 2024. Building on the success of the inaugural edition, which welcomed 71 candidates from six countries, the programme expands its reach this year to empower more candidates from eight countries. These countries include Lebanon, Qatar, and Saudi Arabia, in addition to the existing countries of Egypt, Georgia, Kenya, Pakistan, and the UAE.

Majid Al Futtaim Retail aims to enrol candidates across various countries, with a special focus on providing opportunities for women. This expansion reinforces Majid Al Futtaim Retail’s commitment to empowering young talent and developing future leaders in retail.

The 18-month programme offers recent graduates an opportunity to gain hands-on experience across the dynamic retail industry. Through three six-month rotations, participants will explore various operational areas, including in-store operations, e-commerce, merchandise functions, and customer service. This structured approach, which provides a strong foundation for future career development within the company, reflects Majid Al Futtaim Retail’s commitment to both its colleagues and the local communities in which it operates.

Commenting on the launch, Philippe Peguilhan, Carrefour’s Regional Director – Lower Gulf, stated: “The Retail Graduate Programme embodies our commitment to nurturing future retail leaders – a reflection of our core value, 'Together We Make Every Moment Count.' By providing graduates with hands-on experience and mentorship, we empower them to drive innovation and deliver exceptional customer experiences. We are excited to welcome a new generation of talent who will shape the future of retail."

Peguilhan added: “At Majid Al Futtaim Retail, we embrace the power of diversity and collaboration. By creating a culture of continuous learning, we leverage our collective strengths, shared purpose, and diverse perspectives to drive innovation and excellence in customer experience. As we continue to bring our iconic brand experiences to over 770 thousand customers daily, we always look forward to nurturing young minds, creating opportunities, and unleashing their potential with our proud history of success and ever propelling growth."

Interested candidates are invited to submit their applications before August 1, 2024 by visiting carrers

- Ends-

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